COMFORT PLAN

THE BEST MAINTENANCE AND SERVICE PROGRAM AVAILABLE

Noar's Oil Company Residential Service Contract includes the following:

Perform a tune-up after 1,000 gallon oil usage. This includes: a thorough checking of the heating unit and flue pipe; inspection, adjustment and lubrication of the oil burner and it's controls; finally, all safety devices are tested and the entire unit is tuned to peak operation effciency.We will promptly answer all requests for oil burner service. Service calls for parts which are covered by the Service Contract will be performed free of charge.

At no additional cost, we will provide estimates for the repair or upgrade of your heating system and/or your hot water tank. Emergency service is available 24 hours a day. Emergency service is reserved for no heat, major oil or water leaks, or smoke and soot. Non-emergency calls will be done during regular working hours.

Emergency services for parts covered by the Service Contract will be provided
free of charge.Emergency Services for parts not covered by the Service Contract
will be charged as follows:
A. Parts used.
B. Labor charged at the prevailing hourly
rate (minimum 1 hour charge).*

* We are please to inform you that after hour non-contract emergency
services will no longer be charged for labor at overtime rates.

General Conditions and Exclusions

• Service contracts remain in force for one year from billing date
  and will be self-renewing for each succeeding year upon customer's
  acceptance and payment of renewal invoice.
• The right to change terms and rates is hereby reserved to the
  Company and may only be exercised on the renewal date of the plan.
• Service calls as a result of delayed oil deliveries due to non-compliance
  of our credit terms are not covered.
• We do not guarantee or replace obsolete or unavailable parts.
• Noar's Oil Company will not be responsible for damage resulting from fires, accidents, and unavoidable delays beyond its control, nor for repair work required as a result of abnormal conditions, such as floods, hurricanes,
  or other acts of God. This contract does not cover damage to property
  caused by a malfunction of the heating system.
• Acceptance of this oil burner service contract is subject to inspection
  of the equipment by Noar's Oil Company.
• Contract will become void if customer is not on automatic delivery
  or does not purchase all heating oil from Noar's Oil Company.
  Minimum of 500 gallons required per heating season.

Before You Call for Service

• Check your thermostat. If not set properly,
  increase setting five degrees and see if heater starts.
• Make sure all electrical switches are on. They're normally
  located at the top of the basement stairs or outside the
  utility room, near the oil burner, or near fuse box.
• Check your fuse box or circuit breakers. Replace blown fuses
  carefully. Do not increase the ampere rating of the fuses.
• Check your oil tank. Be sure you have enough oil
  and that the oil valve is open.
• Check the level of boiler water on steam systems.
  If low, open valve and fill boiler to proper level.
  Close valve tightly when proper level is reached.
• Press reset button control once, if everything else
  is in order. If burner starts and runs only momentarily,
  turn burner off and call us.
• Please note, service calls made to correct the above
  problems are not covered by this agreement and will
  be charged for at the current hourly rate.